BLACC Cutlery
BLACC Cutlery
Part of the Blacc Home collection, bring some Blacc lifestyle to your dining setting with this 5 piece 'all black' cutlery set. Made from stainless steel, the set includes the 5 essentials.
Product Description
- 5 piece cutlery set
- Materials: Stainless steel
- Set includes: 1x side fork, 1x table fork 1x knife, 1x table spoon, 1x teaspoon
- Brushed finish
- Hand wash recommended
Care & use
Handwashing
Handwashing remains preferable and is advised to maintain the shine. Avoid scouring pads, bleach detergents and the use of sodium. Rinse food residue promptly or wash your cutlery directly after using, prolonged exposure to salts and food acids causes damage. Don’t leave your cutlery soaking. After washing, dry straightaway with a soft cloth.
Dishwashing
Dishwashing is possible when taking into account the following instructions. When using the dishwasher, avoid aggressive detergents as these will damage your cutlery, use gentle detergents with a phosphate level below 3% and avoid sodium. We recommend to use dishwashing programs with a low temperature of 40ºC or less. Check if your dishwasher features an eco-friendly program, most of these programs offer a low temperature of 40ºC or less. Rinse food residue promptly before putting the pieces in the dishwasher, prolonged exposure to salts and food acids (e.g. mayonnaise, vinegar, mustard) causes damage. Do not wash your cutlery in contact with cutlery, knives or utensils of a lower steel quality as chemical reactions will mark the steel. Remove the pieces from the dishwasher when the cycle is finished and towel dry your cutlery to prevent spotting. Don’t leave your cutlery to cool. Remove any water spots with a soft cloth to keep its shine.
Carefully hand wash your cutlery before first use.
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Refund policy
Note: We do not provide refunds in any case; only exchanges!
Exchange Policy:
1. Defective/Wrong Item Received: If you receive a defective, wrong item, wrong color, or different size, we will exchange or replace it for free.
2. Correct Size but Fit Issues: If you receive the correct size but still face size issues, we will exchange it.
3. Ineligible Reasons: Exchanges are not accepted for reasons such as not wanting the item any more or wanting to buy another item.
4. If you wish to return your product you’d have to ship it to us within 5 days of receiving your order and bear the shipping charges. Please note that the piece must be unused, unwashed, and free of any odor. Once we receive your return parcel, the piece is put through a quality check; Blaccitaly reserves the right to deny a return/exchange if the piece does not pass the quality check.
Exchange Process:
1. Contact Us: Reach out on WhatsApp (7990356641) within 5 days of delivery or email us support@blaccitaly.com
2. Provide Details: Share pictures and required details for pickup.
3. Exchange: Once the return reaches our warehouse, your exchange item will be shipped.
Eligibility Criteria for Exchange:
- The product must be in the right condition with tags intact.
- An invoice for the product must be provided.
- No exchange requests are accepted after 5 days.
- Second-time exchanges are not possible.
- Only defective products or size issues are eligible for exchange.
Cancellation Policy:
Orders: Can be canceled before dispatch. Cancellation is not possible once the order is dispatched.
To cancel your order, Reach out on WhatsApp (7990356641) or email us at support@blaccitaly.com.
For any questions, please call 7990356641 or WhatsApp us at +91 7990356641 or email us at support@blaccitaly.com..